Privacy Policy

Effective Date: August 16, 2026

Etex respects your privacy. This Privacy Policy explains how Etex collects, uses, and protects information provided by users of our website, software services, and messaging services.

Information We Collect

Etex may collect the following information when you contact us, request service, or use our services:

• Name
• Email address
• Phone number
• Business contact information
• Account and service request details
• Messages or support communications you send to us
• Basic technical information needed to operate and protect the service

How We Use Information

Etex uses the information we collect to:

• Provide and support messaging and software services
• Respond to business and customer support inquiries
• Deliver email, SMS, and related communication services
• Send account-related and customer-care communications where permitted
• Improve, secure, and operate our services
• Comply with legal, regulatory, and carrier requirements

SMS and Text Messaging Privacy

Etex provides SMS and text messaging services for business clients. SMS consent practices depend on the specific program and client configuration. Where applicable, message frequency varies and message and data rates may apply.

Etex does not sell, rent, or share mobile phone numbers, SMS consent records, or SMS opt-in information with third parties or affiliates for marketing or promotional purposes.

Etex may share information only as needed to operate services, comply with legal requirements, prevent fraud or abuse, or deliver messages through service providers that help us operate our messaging services. These providers are not permitted to use mobile information for their own marketing or promotional purposes.

Data Retention

Etex retains information for as long as needed to provide services, meet legal and regulatory obligations, resolve disputes, and enforce agreements.

Security

Etex uses reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure.

Contact

For privacy questions or requests, contact Etex at support@mtext.net or (717) 952-9993.

Parkesburg, PA